** Special Announcement **
Change in our Billing Procedures Effective July 1st 2018:
In order to comply with Federal Guidelines, effective immediately, our organization must bill residents for our services. Our previous policy was not to pursue those balances not paid by your insurance. Due to these changes, as described below, we must now bill the balance of all bills or portions of billed services not covered by your insurance.
The required change in our billing process is due to the Old Bridge Township's decision to no longer fund the local volunteer first aid squads as they have in the past. These circumstances are out of our control and must now implement this change to continue to be eligible to serve the residents of Old Bridge.
We apologize for the added burden this will place on you the residents. Be assured that our ALL VOLUNTEER first aid squad will continue to provide the same high quality service and care to the residents and visitors of Old Bridge as in the past.
Thank you for your understanding in this matter.
Central Old Bridge Emergency Medical Services
Here are some frequently asked questions about our billing policy:
Question: Does the Central Old Bridge Emergency Medical Services bill for services provided?
Answer: Yes, we do bill for our services. We use a billing technique known as third party billing, in which, we use an outside agency that is specialized in billing for ambulance services such as ours.
Question: How does your billing system work?
Answer: We provide emergency services to the residents and visitors of Old Bridge. In the event you or someone else experiences a medical emergency and is in need of our services you simply call 9-1-1 and we respond. After we care for you and transport you to hospital or render care on a scene, our billing company will bill your health and/or your motor vehicle insurance for the services rendered on our behalf. Once the claim is approved by your insurance, the insurance company will forward the payment to the billing company who will in turn pay us.
Question: After the insurance pay you will I be responsible for the balance?
Answer: The answer is yes. Please see the note above for our new billing policy which went into effect as of July 1st 2018. If you do not pay the billed balance, your bill may be sent to a collection agency for any balance NOT paid by your insurance.
Question: If I don't have insurance, will you still help me if needed?
Answer: Yes, will always respond to help those in need, regardless of the ability to pay for services.
Question: I received a bill from Robert Wood Johnson University Hospital or Raritan Bay Medical Center. Who are they and do I need to pay them?
Answer: Yes, you do need to pay any bills for service that you receive from those companies. Robert Wood Johnson University Hospital and Raritan Bay Medical Center provide Advanced Life Support Services for patients that require medical attention that cannot be provided by the trained personnel of our organization. Personnel from both Robert Wood Johnson University Hospital and Raritan Bay Medical Center in the ALS units are more highly trained and can perform more specialized medical procedures such as cardiac monitoring, IV access and drug administration. Their services are provided through those hospitals and are a completely seperate services than those provided by our organization.
Question: Who do I contact if I have a question about my bill?
Answer: If you have a question regarding a bill that you have received for services, please contact our billing company:
Ambulance Reimbursement Services, Inc.